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Hear from our customers

We are very proud of the service we provide and stand by every member of the Get Moving team. Read some of the testimonials from our happy customers, and see why they choose us over other moving companies.

You Have Questions? We Have Answers!

A list of our most commonly asked questions.

Are there any "unexpected" costs?

Unexpected moving costs often result from a breakdown in communication between the customer and the moving company. Rushing through the initial booking process can be detrimental to the success of a move. We ensure that all costs are explained before we even schedule your move.

How much should I tip my movers?

Although our movers are trained to never ask for tips from customers, they are allowed to accept tips should customers feel inclined for the hard work they received. In regards to what amount to tip the movers, we encourage customers to tip whatever they feel is necessary for the job that was completed. *tips are given directly to the movers, and do not constitute as payment of the bill.

What do I need to do to prepare my appliances for the move?

The moving crew will wrap these items in moving blankets to protect them on the truck. However, you should make certain that your dishwasher, microwave, and washing machine are empty. Additionally, movers are not electricians or plumbers – you need to arrange for the appropriate professional to disconnect your washer, chandeliers, and refrigerator from any electric and/or water connection. Most importantly, movers are not licensed to disconnect gas.

How do I change my address?

You can change your address with the US Post Office online.
*Visit the website usps.com/move.
*Follow the steps to fill out your change of address information with the post office.​

If I have items that I absolutely need on move day, should I point them out to my movers?

You may wish to transport essentials that will be needed immediately (such as medication, cosmetics, toiletries, a change of clothing, bed linens, towels, and toilet paper) in your personal vehicle. An alternative is to mark these boxes and bring them to the crew’s attention, giving them specific instructions as to where to place the boxes in your new home.

Questions for local movers

Mover FAQ
Address:
Scottsdale, Arizona 85251
Business Hours:
Monday - Sunday: 8:00 AM - 6:00 PM