Frequently asked questions.

Are there any “unexpected” costs?

Unexpected moving costs often result from a breakdown in communication between the customer and the moving company. Rushing through the initial booking process can be detrimental to the success of a move. We ensure that all costs are explained before we even schedule your move.

How much should I tip my movers?

Although our movers are trained to never ask for tips from customers, they are allowed to accept tips should customers feel inclined for the hard work they received. In regards to what amount to tip the movers, we encourage customers to tip whatever they feel is necessary for the job that was completed. Tips are given directly to the movers, and do not constitute as payment of the bill.

What do I need to do to prepare my appliances for the move?

The moving crew will wrap these items in moving blankets to protect them on the truck. However, you should make certain that your dishwasher, microwave, and washing machine are empty. Movers are neither electricians nor plumbers. You need to arrange for the appropriate professional to disconnect the appropriate appliances from any electric and/or water connection. Most importantly, movers are not licensed to disconnect gas.

How do I change my address?

You can change your address with the US Post Office online.
Visit the website usps.com/move.
Follow the steps to fill out your change of address information with the post office.

Can the crew members arrange the furniture to my liking in my new home or office?

Absolutely. Just instruct the crew members on where you want the specifics placed and we can help. Having a plan in mind before arriving at your new home can save time and money.

If I have items that I absolutely need on move day, should I point them out to my movers?

You may wish to transport essentials that will be needed immediately (such as medication, cosmetics, toiletries, a change of clothing, bed linens, towels, and toilet paper) in your personal vehicle. An alternative is to mark these boxes and bring them to the crew’s attention, giving them specific instructions as to where to place the boxes in your new home.

Any questions that we didn’t cover here, feel free to call. 480.706.4567

Hear from our customers how we’re the Scottsdale movers who care.

We are very proud of the service we provide and stand by every member of the Get Moving team. Here are some of the testimonials from our happy customers, and see why they chose us over other moving companies.

What an amazing team. Polite, professional and a pleasure to work with. These guys are good with communication!!!
Titan PPC
Titan PPC
21:18 05 Jan 21
The 3 guys (Avery, Terrence, Joe)that came out today were extremely courteous, professional, and took tremendous care with moving our household goods. Cannot recommend these guys enough!l They worked continuously, never took a break(4hrs), hustling all the way. Great job!
Mark Welter
Mark Welter
21:28 26 Dec 20
Highly recommended.....respectful and professional.....on time....perfect loading and unloading...no damage.....will use again....
Kat Jay
Kat Jay
19:13 12 Dec 20
From beginning to end it was a seamless and smooth move. The person who provided a quote over the phone was very knowledgeable and thorough and provided an accurate estimate of time and number of movers needed that I could trust rely on. No padding the job in their favor here. No hidden fees, no additional costs, nothing but what was stated and expected.The movers called ahead of their arrival time to provide status/time of arrival AND were punctual. Arrived with a clean truck and ample amount of supplies for the job. Well prepared!The movers were very courteous and super friendly, easy to talk to, didn’t complain about anything(I’ve had movers who complain the whole time). They were very efficient with moving items and loading the truck. Real Tetris Masters!! They unloaded the truck just as efficiently and remained professional and upbeat the entire move. Which says a lot because moving can be stressful and they really took the stress and worry out of the equation for me. I will definitely keep them as my No. 1 choice for any local moving that is done in the future. Thank you all for a job well done and for being a quality business with quality employees. Other businesses in this industry could take some notes from these guys if they want to be successful. Kudos to you all. All the best.
T. M.
T. M.
14:44 09 Dec 20
Terrance and Joe were awesome! I highly recommend this company!
Bart Brennan
Bart Brennan
15:10 07 Dec 20
Very very efficient on time very friendly
Avery Lee
Avery Lee
23:31 30 Nov 20
Recently moved into a new home with this company, the professionalism they bring is unmatched and I’ve used many moving companies in the past.This is a branded company and I appreciate their service. They were willing to box everything up, shrink wrap everything. It was a wonderful experience, thanks Get Moving!
Alfredo Valenzuela
Alfredo Valenzuela
21:53 23 Nov 20
The guys who came out were helpful and friendly. They even took the time to help set up some furniture I could not set up myself. Great experience overall
Amber Terrazas
Amber Terrazas
21:37 23 Nov 20
Great moving company! They were punctual and caring when moving our belongings.I would recommend them for any small or big move!
Daniella Valenzuela
Daniella Valenzuela
00:00 23 Nov 20
I used this company again for the second time!I really cannot stress how professional this group of people are! It truly is a great experience.The team that came out to my house, were not only kind and generous but I continued to insist they didn’t have to pack some items and they also didn’t have to shrink wrap items but they just kept insisting they did because they wanted to make sure my valuables were taken well care of.They come on time, in attire, don’t slack off (in fact, they held great conversation to the point I kept talking to them and I should have let them just work lol!) very knowledgeable group of guys!Thank you get moving!
Sway Mena
Sway Mena
05:06 22 Nov 20
Had a great experience with my move. The movers called 30 minutes ahead of arriving to give time of arrival. The movers were fantastic. They were very professional, courteous, and very efficient packing up my furniture. I would highly recommend using this company and I plan to use them again.
Michelle Schneider
Michelle Schneider
21:46 26 Oct 20
The guys at get moving are awesome, I used them a few months ago and will be using them for my upcoming move 🙂
Kim Mayfield
Kim Mayfield
04:50 11 Oct 20
I recommend this moving company for all the reasons that you would expect from a good service moving company. They answered immediately. They met my emergency need.They arrived during the time offered.The move itself went very well.They were careful with all of the items and the building.Thank you
Leah Tuttleman
Leah Tuttleman
01:15 01 Oct 20
The team that arrived for my move was fantastic. They got everything done quickly and the final bill was less than quoted
Brian Hedegard
Brian Hedegard
18:44 28 Sep 20
I would highly recommend get moving. The crew arrived early and treated my belongings with more care then I expected.
Natalie De Pace
Natalie De Pace
23:20 27 Sep 20
They showed up on time and also called ahead to give me a 15 min heads up on their ETA. They were very efficient but also cautious of my belongings. Great manners, very professional, knocked out the 2-4 hour quoted job in 3 hours. Although they were moving my entire home, they were non-invasive. They asked for instruction and then executed perfectly, not bothering us at all as we packed up odds and ends. I will be using them again on my next move.
Angela Walden
Angela Walden
03:19 22 Sep 20
They were PLEASANT and unquestionably surpassed my desires. The movers took care of my stuff with care and were all expert. I'd suggest...
Mendy French
Mendy French
05:32 11 Sep 20
We used Get Moving yesterday, the movers were fast and kept a good attitude while working in the heat. I will definitely recommend.
mig_da_barber
mig_da_barber
03:52 28 Aug 20
This is my 2nd time hiring Get Moving Home and Office and I could not be happier with their work. I was called within the given time frame and the movers who arrived were friendly and professional. I had previously packed everything up but they personally shrink wrapped, re-boxed, and secured my items in place before moving them. There was NO HIDDEN FEES or UNCOMFORTABLE INTERACTIONS.
Lucas Valentin
Lucas Valentin
08:14 03 Aug 20
Was able to book a 3bd 2 ba home move with 4 day turn around. Very responsive for scheduling and arrived in the time table described to me.Terrance and team were PHENOMENAL! Showed immense hustle and care while handling furniture and transporting. When we move again I will definitely be seeking their services.
shane lunneborg
shane lunneborg
19:28 07 Jul 20
A++++ moving service.
William Hammer
William Hammer
10:39 29 Jun 20
Frankly, I cannot say enough good about how smooth the complete process was with these guys from Get Moving. They were clear, polite and handled everything with great care. Basically, they came into my home and packed up anything that wasn't tied down and moved me from San Francisco, CA to Scottsdale, AZ in what was an amazingly stress-free process. The 3 movers who helped went above at every turn. Seriously, don't think more, get these guys.
Thaddeus P. Browne
Thaddeus P. Browne
05:37 22 Jun 20
Thank you so much Get Moving for sending your best team for our move last week! All guys were highly efficient, professional, educated and they worked great as a team. They started each day early and completed each task ahead of their planned schedule. The move was FLAWLESS and went exactly as quoted. We were happy with the process.Thank you again for making this move PAINLESS and PERFECT!
Jason A. Nichols
Jason A. Nichols
14:44 18 Jun 20
I just used this company this past weekend for a move from one part of town to another. The two guys showed up earlier than expected, but they called on the way to inform me of that. Once there these guys did not stop moving the whole time. I was getting tired just watching them. They carefully packed all of my items in the truck and not one item was damaged including 4 curved tv's which was all wrapped and prepped by them. I am hopeful that I will not have to move again any time soon, but I would definitely refer this company to anyone looking for some good movers. I also shopped around when deciding which company to go with, and they were on the cheaper end.
Nick Graves
Nick Graves
14:31 16 Jun 20
This my second time using a company for my move and you all for sure have a repeat customer. Crews were surprising, it took them 25 minutes to move my amenities and boxes from a second story walk-up, took them 40 minutes to get everything to the fourth floor of my new apartment. Highly skilled workers, they weren't rough with my items, they put all of the big stuff where I needed it. They came to work and not waste a single minutes. I was very happy with everything.
Felix A. Green
Felix A. Green
00:19 14 May 20
I would extremely recommend Get Moving Home and Office to any soul mate, family member, or my nice customers i worked with. The crews were VERY careful about my new furniture and take extra PRECAUTIONARY MEASURES when going up and down stairs and passing around the corners. The price they had quoted me twice as less than other big companies. Overall BEST and stress free moving experience and will use this Get Moving Home movers in my future moves.
Mable Jones
Mable Jones
12:27 13 May 20
This great company completed my stressful moving task in less time than estimated. The four friendly guys were quick but CAREFUL with my belongings. I would highly recommend Get Moving to anyone looking for a truthful mover with zero hidden fees!
Bobby Yates
Bobby Yates
07:56 06 May 20
They were very PLEASANT and definitely exceeded my expectations. The movers handled my stuff with care and were all very professional. I'd definitely recommend to anyone looking for a great moving company. Thanks again.
Rodney Matlock
Rodney Matlock
07:25 06 May 20
We latterly used Get Moving and we have NO COMPLAINTS. They were recommended to us by ONE of our family member. Their pricing plans were easy to understand and very reasonable. The entire move was completed in just 3 hours. They are really the best movers. They are very helpful, professional, DILIGENT , quick and reliable. I would definitely use their moving services again and recommend them to anyone else.
Chris Cruz
Chris Cruz
00:31 04 May 20
Recently Me and My family used your company for a move from AZ to CA. It had been over 20 years since using a moving companies. Our moving experiences were military moves. The move with your company was by far the BEST EVER. It started when they came to my house to check the household goods for the quote. They were so nice, knowledgeable , and assured that the move would go well. I received quotes for this move from many different companies and even though your company was the highest I chose your because of confidence in what a wonderful job your company would do.Our great movers moved our things quickly and with great care. All are very really hard workers.Thank you to all involved for a best moving experience.
Ben Jasper
Ben Jasper
00:40 01 May 20
I used this company today for my move, and couldn’t be happier with the service I received.They were prompt, communicated ahead of time that they were on their way, professional and most importantly, FAST. They didn’t rush, they made sure to protect my things and treat them with care but they also hustled. :).I purchased the 2 hour service and they had it done well within that time frame. There were no additional hidden fees or costs beyond what was disclosed to me up front. I would highly recommend these guys to anyone looking for reliable movers!
Jacqueline Caparco
Jacqueline Caparco
22:27 08 Mar 20
Great company! The team was awesome and helped me with everything I needed. 10/10 recommend.
Caryn Vieira
Caryn Vieira
14:51 20 Feb 20
You guys were great to work with. Thanks so much!
FASTSIGNS 2199
FASTSIGNS 2199
03:08 20 Feb 20
Great service, and professional team
Dru Meskan
Dru Meskan
23:02 14 Feb 20
I was skeptical because I read all the horrible reviews about moving companies but I was pleasantly surprised about this one. Cesar and John did an awesome job moving my stuff. They arrived earlier than expected, greeted me with a handshake, wrapped my stuff up with care, spoke to me about their professional journeys, and moved my items within an hour and a half. I was even followed up by Mike to see how the experience was. They are building another apartment complex next to mine which will block my beautiful views but I plan to call this company again and hopefully I'll get Cesar and John. Great job!
44th
44th
21:27 27 Jan 20
Super EASY to work with! No hassle in the slightest.
sillyman tv
sillyman tv
01:48 27 Jan 20
Great experience, fantastic service !!
Nathan Rachinski
Nathan Rachinski
04:13 26 Jan 20
I had a very reliable and professional experience with GetMoving, highly recommend!
Tal Sneh
Tal Sneh
18:19 23 Jan 20