Are there any “unexpected” costs?
Unexpected moving costs often result from a breakdown in communication between the customer and the moving company. Rushing through the initial booking process can be detrimental to the success of a move. We ensure that all costs are explained before we even schedule your move.
How much should I tip my movers?
Although our movers are trained to never ask for tips from customers, they are allowed to accept tips should customers feel inclined for the hard work they received. In regards to what amount to tip the movers, we encourage customers to tip whatever they feel is necessary for the job that was completed. *tips are given directly to the movers, and do not constitute as payment of the bill.
What do I need to do to prepare my appliances for the move?
The moving crew will wrap these items in moving blankets to protect them on the truck. However, you should make certain that your dishwasher, microwave, and washing machine are empty. Additionally, movers are not electricians or plumbers – you need to arrange for the appropriate professional to disconnect your washer, chandeliers, and refrigerator from any electric and/or water connection. Most importantly, movers are not licensed to disconnect gas.
How do I change my address?
You can change your address with the US Post Office online.
*Visit the website usps.com/move.
*Follow the steps to fill out your change of address information with the post office.
Can the crew members arrange the furniture to my liking in my new home?
Absolutely. Just instruct the crew members on where you want the specifics placed and we can help. Having a plan in mind before arriving at your new home can save time and money.
If I have items that I absolutely need on move day, should I point them out to my movers?
You may wish to transport essentials that will be needed immediately (such as medication, cosmetics, toiletries, a change of clothing, bed linens, towels, and toilet paper) in your personal vehicle. An alternative is to mark these boxes and bring them to the crew’s attention, giving them specific instructions as to where to place the boxes in your new home.
Any questions that we didn’t cover here, feel free to call. 480.706.4567
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