Frequently asked questions.

Are there any “unexpected” costs?

Unexpected moving costs often result from a breakdown in communication between the customer and the moving company. Rushing through the initial booking process can be detrimental to the success of a move. We ensure that all costs are explained before we even schedule your move.

How much should I tip my movers?

Although our movers are trained to never ask for tips from customers, they are allowed to accept tips should customers feel inclined for the hard work they received. In regards to what amount to tip the movers, we encourage customers to tip whatever they feel is necessary for the job that was completed. Tips are given directly to the movers, and do not constitute as payment of the bill.

What do I need to do to prepare my appliances for the move?

The moving crew will wrap these items in moving blankets to protect them on the truck. However, you should make certain that your dishwasher, microwave, and washing machine are empty. Movers are neither electricians nor plumbers. You need to arrange for the appropriate professional to disconnect the appropriate appliances from any electric and/or water connection. Most importantly, movers are not licensed to disconnect gas.

How do I change my address?

You can change your address with the US Post Office online.
Visit the website usps.com/move.
Follow the steps to fill out your change of address information with the post office.

Can the crew members arrange the furniture to my liking in my new home or office?

Absolutely. Just instruct the crew members on where you want the specifics placed and we can help. Having a plan in mind before arriving at your new home can save time and money.

If I have items that I absolutely need on move day, should I point them out to my movers?

You may wish to transport essentials that will be needed immediately (such as medication, cosmetics, toiletries, a change of clothing, bed linens, towels, and toilet paper) in your personal vehicle. An alternative is to mark these boxes and bring them to the crew’s attention, giving them specific instructions as to where to place the boxes in your new home.

Any questions that we didn’t cover here, feel free to call. 480.706.4567

Hear from our customers how we’re the Scottsdale movers who care.

We are very proud of the service we provide and stand by every member of the Get Moving team. Here are some of the testimonials from our happy customers, and see why they chose us over other moving companies.

What an amazing team. Polite, professional and a pleasure to work with. These guys are good with communication!!!

Titan PPC

21:18 05 Jan 21

The 3 guys (Avery, Terrence, Joe)that came out today were extremely courteous, professional, and took tremendous care with moving our household goods. Cannot recommend these guys enough!l They worked continuously, never took a break(4hrs), hustling all the way. Great job!

Mark Welter

21:28 26 Dec 20

Highly recommended.....respectful and professional.....on time....perfect loading and unloading...no damage.....will use again....

Kat Jay

19:13 12 Dec 20

From beginning to end it was a seamless and smooth move. The person who provided a quote over the phone was very knowledgeable and thorough and provided an accurate estimate of time and number of movers needed that I could trust rely on. No padding the job in their favor here. No hidden fees, no additional costs, nothing but what was stated and expected.The movers called ahead of their arrival time to provide status/time of arrival AND were punctual. Arrived with a clean truck and ample amount of supplies for the job. Well prepared!The movers were very courteous and super friendly, easy to talk to, didn’t complain about anything(I’ve had movers who complain the whole time). They were very efficient with moving items and loading the truck. Real Tetris Masters!! They unloaded the truck just as efficiently and remained professional and upbeat the entire move. Which says a lot because moving can be stressful and they really took the stress and worry out of the equation for me. I will definitely keep them as my No. 1 choice for any local moving that is done in the future. Thank you all for a job well done and for being a quality business with quality employees. Other businesses in this industry could take some notes from these guys if they want to be successful. Kudos to you all. All the best.

T. M.

14:44 09 Dec 20

Terrance and Joe were awesome! I highly recommend this company!

Bart Brennan

15:10 07 Dec 20

Very very efficient on time very friendly

Avery Lee

23:31 30 Nov 20

Recently moved into a new home with this company, the professionalism they bring is unmatched and I’ve used many moving companies in the past.This is a branded company and I appreciate their service. They were willing to box everything up, shrink wrap everything. It was a wonderful experience, thanks Get Moving!

Alfredo Valenzuela

21:53 23 Nov 20

The guys who came out were helpful and friendly. They even took the time to help set up some furniture I could not set up myself. Great experience overall

Amber Terrazas

21:37 23 Nov 20

Great moving company! They were punctual and caring when moving our belongings.I would recommend them for any small or big move!

Daniella Valenzuela

00:00 23 Nov 20

I used this company again for the second time!I really cannot stress how professional this group of people are! It truly is a great experience.The team that came out to my house, were not only kind and generous but I continued to insist they didn’t have to pack some items and they also didn’t have to shrink wrap items but they just kept insisting they did because they wanted to make sure my valuables were taken well care of.They come on time, in attire, don’t slack off (in fact, they held great conversation to the point I kept talking to them and I should have let them just work lol!) very knowledgeable group of guys!Thank you get moving!

Sway Mena

05:06 22 Nov 20

Had a great experience with my move. The movers called 30 minutes ahead of arriving to give time of arrival. The movers were fantastic. They were very professional, courteous, and very efficient packing up my furniture. I would highly recommend using this company and I plan to use them again.

Michelle Schneider

21:46 26 Oct 20

The guys at get moving are awesome, I used them a few months ago and will be using them for my upcoming move 🙂

Kim Mayfield

04:50 11 Oct 20

I recommend this moving company for all the reasons that you would expect from a good service moving company. They answered immediately. They met my emergency need.They arrived during the time offered.The move itself went very well.They were careful with all of the items and the building.Thank you

Leah Tuttleman

01:15 01 Oct 20

The team that arrived for my move was fantastic. They got everything done quickly and the final bill was less than quoted

Brian Hedegard

18:44 28 Sep 20

I would highly recommend get moving. The crew arrived early and treated my belongings with more care then I expected.

Natalie De Pace

23:20 27 Sep 20

They showed up on time and also called ahead to give me a 15 min heads up on their ETA. They were very efficient but also cautious of my belongings. Great manners, very professional, knocked out the 2-4 hour quoted job in 3 hours. Although they were moving my entire home, they were non-invasive. They asked for instruction and then executed perfectly, not bothering us at all as we packed up odds and ends. I will be using them again on my next move.

Angela Walden

03:19 22 Sep 20

They were PLEASANT and unquestionably surpassed my desires. The movers took care of my stuff with care and were all expert. I'd suggest...

Mendy French

05:32 11 Sep 20

We used Get Moving yesterday, the movers were fast and kept a good attitude while working in the heat. I will definitely recommend.

mig_da_barber

03:52 28 Aug 20

This is my 2nd time hiring Get Moving Home and Office and I could not be happier with their work. I was called within the given time frame and the movers who arrived were friendly and professional. I had previously packed everything up but they personally shrink wrapped, re-boxed, and secured my items in place before moving them. There was NO HIDDEN FEES or UNCOMFORTABLE INTERACTIONS.

Lucas Valentin

08:14 03 Aug 20

Was able to book a 3bd 2 ba home move with 4 day turn around. Very responsive for scheduling and arrived in the time table described to me.Terrance and team were PHENOMENAL! Showed immense hustle and care while handling furniture and transporting. When we move again I will definitely be seeking their services.

shane lunneborg

19:28 07 Jul 20

A++++ moving service.

William Hammer

10:39 29 Jun 20

Frankly, I cannot say enough good about how smooth the complete process was with these guys from Get Moving. They were clear, polite and handled everything with great care. Basically, they came into my home and packed up anything that wasn't tied down and moved me from San Francisco, CA to Scottsdale, AZ in what was an amazingly stress-free process. The 3 movers who helped went above at every turn. Seriously, don't think more, get these guys.

Thaddeus P. Browne

05:37 22 Jun 20

Thank you so much Get Moving for sending your best team for our move last week! All guys were highly efficient, professional, educated and they worked great as a team. They started each day early and completed each task ahead of their planned schedule. The move was FLAWLESS and went exactly as quoted. We were happy with the process.Thank you again for making this move PAINLESS and PERFECT!

Jason A. Nichols

14:44 18 Jun 20

I just used this company this past weekend for a move from one part of town to another. The two guys showed up earlier than expected, but they called on the way to inform me of that. Once there these guys did not stop moving the whole time. I was getting tired just watching them. They carefully packed all of my items in the truck and not one item was damaged including 4 curved tv's which was all wrapped and prepped by them. I am hopeful that I will not have to move again any time soon, but I would definitely refer this company to anyone looking for some good movers. I also shopped around when deciding which company to go with, and they were on the cheaper end.

Nick Graves

14:31 16 Jun 20

This my second time using a company for my move and you all for sure have a repeat customer. Crews were surprising, it took them 25 minutes to move my amenities and boxes from a second story walk-up, took them 40 minutes to get everything to the fourth floor of my new apartment. Highly skilled workers, they weren't rough with my items, they put all of the big stuff where I needed it. They came to work and not waste a single minutes. I was very happy with everything.

Felix A. Green

00:19 14 May 20

I would extremely recommend Get Moving Home and Office to any soul mate, family member, or my nice customers i worked with. The crews were VERY careful about my new furniture and take extra PRECAUTIONARY MEASURES when going up and down stairs and passing around the corners. The price they had quoted me twice as less than other big companies. Overall BEST and stress free moving experience and will use this Get Moving Home movers in my future moves.

Mable Jones

12:27 13 May 20

This great company completed my stressful moving task in less time than estimated. The four friendly guys were quick but CAREFUL with my belongings. I would highly recommend Get Moving to anyone looking for a truthful mover with zero hidden fees!

Bobby Yates

07:56 06 May 20

They were very PLEASANT and definitely exceeded my expectations. The movers handled my stuff with care and were all very professional. I'd definitely recommend to anyone looking for a great moving company. Thanks again.

Rodney Matlock

07:25 06 May 20

We latterly used Get Moving and we have NO COMPLAINTS. They were recommended to us by ONE of our family member. Their pricing plans were easy to understand and very reasonable. The entire move was completed in just 3 hours. They are really the best movers. They are very helpful, professional, DILIGENT , quick and reliable. I would definitely use their moving services again and recommend them to anyone else.

Chris Cruz

00:31 04 May 20

Recently Me and My family used your company for a move from AZ to CA. It had been over 20 years since using a moving companies. Our moving experiences were military moves. The move with your company was by far the BEST EVER. It started when they came to my house to check the household goods for the quote. They were so nice, knowledgeable , and assured that the move would go well. I received quotes for this move from many different companies and even though your company was the highest I chose your because of confidence in what a wonderful job your company would do.Our great movers moved our things quickly and with great care. All are very really hard workers.Thank you to all involved for a best moving experience.

Ben Jasper

00:40 01 May 20

I used this company today for my move, and couldn’t be happier with the service I received.They were prompt, communicated ahead of time that they were on their way, professional and most importantly, FAST. They didn’t rush, they made sure to protect my things and treat them with care but they also hustled. :).I purchased the 2 hour service and they had it done well within that time frame. There were no additional hidden fees or costs beyond what was disclosed to me up front. I would highly recommend these guys to anyone looking for reliable movers!

Jacqueline Caparco

22:27 08 Mar 20

Great company! The team was awesome and helped me with everything I needed. 10/10 recommend.

Caryn Vieira

14:51 20 Feb 20

You guys were great to work with. Thanks so much!

FASTSIGNS 2199

03:08 20 Feb 20

Great service, and professional team

Dru Meskan

23:02 14 Feb 20

I was skeptical because I read all the horrible reviews about moving companies but I was pleasantly surprised about this one. Cesar and John did an awesome job moving my stuff. They arrived earlier than expected, greeted me with a handshake, wrapped my stuff up with care, spoke to me about their professional journeys, and moved my items within an hour and a half. I was even followed up by Mike to see how the experience was. They are building another apartment complex next to mine which will block my beautiful views but I plan to call this company again and hopefully I'll get Cesar and John. Great job!

44th

21:27 27 Jan 20

Super EASY to work with! No hassle in the slightest.

sillyman tv

01:48 27 Jan 20

Great experience, fantastic service !!

Nathan Rachinski

04:13 26 Jan 20

I had a very reliable and professional experience with GetMoving, highly recommend!

Tal Sneh

18:19 23 Jan 20

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With over 30 years of experience, providing a hassle free service with affordable rates is our mission. Let’s GET MOVING so you can settle into your new home or office with ease

Google Rating

4.5

Based on 115 reviews

Get Moving Home and Office

4.5

Debbie Veneziano

17:13 08 Jan 21

Titan PPC

21:18 05 Jan 21

What an amazing team. Polite, professional and a pleasure to work with. These guys are good with communication!!!

Mark Welter

21:28 26 Dec 20

Kat Jay

19:13 12 Dec 20

Highly recommended.....respectful and professional.....on time....perfect loading and unloading...no damage.....will use again....

T. M.

14:44 09 Dec 20

Bart Brennan

15:10 07 Dec 20

Terrance and Joe were awesome! I highly recommend this company!

Avery Lee

23:31 30 Nov 20

Very very efficient on time very friendly

Alfredo Valenzuela

21:53 23 Nov 20

Amber Terrazas

21:37 23 Nov 20

The guys who came out were helpful and friendly. They even took the time to help set up some furniture I could not set up myself. Great experience overall

Daniella Valenzuela

00:00 23 Nov 20

Great moving company! They were punctual and caring when moving our belongings.I would recommend them for any small or big move!

Sway Mena

05:06 22 Nov 20

Drew Langley

03:22 21 Nov 20

Michelle Schneider

21:46 26 Oct 20

Kelly Webb

00:17 19 Oct 20

Workers were unprofessional. Left trash at my old house. Did not assemble my entertainment center at new home. Left grease all over my new home including a couch. Put a home in the front part of my entertainment center. Did not return calls as promised. Did not send someone out to assemble my entertainment center. Said they'd find "a cleaning product I could use" on my couch. Grease on my walls won't wash off do now I have to repaint. Worst moving experience ever and a terrible business in general. I went with them since they are "veteran owned". I'm a disabled veteran and I definitely expected better service.

Kim Mayfield

04:50 11 Oct 20

The guys at get moving are awesome, I used them a few months ago and will be using them for my upcoming move :)

Leah Tuttleman

01:15 01 Oct 20

Brian Hedegard

18:44 28 Sep 20

The team that arrived for my move was fantastic. They got everything done quickly and the final bill was less than quoted

Natalie De Pace

23:20 27 Sep 20

I would highly recommend get moving. The crew arrived early and treated my belongings with more care then I expected.

Angela Walden

03:19 22 Sep 20

Mendy French

05:32 11 Sep 20

They were PLEASANT and unquestionably surpassed my desires. The movers took care of my stuff with care and were all expert. I'd suggest...

mig_da_barber

03:52 28 Aug 20

We used Get Moving yesterday, the movers were fast and kept a good attitude while working in the heat. I will definitely recommend.

Susan McCuen

23:44 27 Aug 20

The guys who did the actual move were awesome. But I don't know if I would recommend the company. We had a very simple move from a one bedroom apartment from West Mesa to Tempe. I asked for the earliest time of day because we wanted to have the rest of the day to unpack and get settled. They were supposed to show up between 8 - 10 am. 9:30 comes and they text saying they'll be a little late. No problem we can wait. 12:30 they text again saying they'll be there by 1:30. They showed up at 2:45pm. Then after they get all our stuff loaded, the moving truck broke down. And I get it, things happen, but they did not handle it well. They told us several times that they were sending another truck. The poor employee had to sit in the non-working truck waiting for five hours. In August. I brought him dinner and cold water because he wasn't allowed to leave the truck. I just felt so bad for him. We left him a big tip because he was so nice and it was not his fault that the truck doesn't work, but I am pretty disappointed in whoever coordinated this move. What should have been a two - three hour move ended up taking all day. Not an exaggeration. They were supposed to be there by 10 am. They weren't. They didn't actually deliver our furniture to the new place until well past 10 pm. Luckily they didn't charge us for all the extra time, so kudos for that, but they didn't knock a single penny off for wasting our entire day either. I sincerely hope they paid the poor guy for sitting in that hot truck for so long.

Lucas Valentin

08:14 03 Aug 20

Vesna Stimac

23:14 28 Jul 20

This moving compant left me hanging, after taking all of my information and confirming available spot no one ever sent the contract, Mike never called back even after his supervisor reached out to him. I called about 6 or 7 times and I gave up. I needed a moving company in 3 days and from 50 places I called they were the only ones available so soon and now I know why! This company is a joke and all the good comments are probably from their friends. If you rely on them good luck to you!!I suggest you find someone else!!!

shane lunneborg

19:28 07 Jul 20

William Hammer

10:39 29 Jun 20

A++++ moving service.

Thaddeus P. Browne

05:37 22 Jun 20

Jason A. Nichols

14:44 18 Jun 20

Nick Graves

14:31 16 Jun 20

Itzel Solian

15:46 31 May 20

COO Mike from Get Moving Home and Office confirmed me on the scheduled on May 5th. for moving date(5/30/20)guaranteeing that my service would include: Show up time between 8am-10am, disabling, load to truck, unload to new location, unload items and reassemble in the rooms assigned. I scheduled a carpet cleaning company from 11am-1pm to allow plenty of time for the movers to get things packed and loaded.Movers arrived at 3pm, causing the items to be disassembled and taken to the garage and hallway by the carpet guys and cleaning company (at my expense) in order to do their job. Guys only mentioned that their first service call entailed moving items from 2floor to 5 floor via elevator and was a lot of work. These guys were exhausted by the time they got here! Even though items were at easy access, movers took longer than the 3 hours I was guaranteed this job would be completed and left a room worth of items behind.(Mind you, this is a 3 bedroom, 2 bath home). I was promised once 11pm hit at the drop off address that they would return to the home today (5/31/20 @ 6am) to pick up the rest of the items and bring the items to new location to also bring items to new home.. THEY left the furniture in garage and living room to return today and move them upstairs (office and master bedroom). They left without notice.Now, I am told via text that they are not sending a truck and to figure it out... This is unacceptable. I slept on the floor to not cause any delays. I offered them water, let them take breaks, send them off with meals at the end of the night for a service I paid for and was not completed!!! This is so unfair and not right! I hired them due to their good reviews on Google and Groupon. I cannot fit my dinning table in my car or the big miscellaneous items that I paid to have moved. I do not own a dolly to move all the furniture upstairs. Now they are ignoring my calls leaving me to move the furniture on my own.Pictures showing proof available.*5/31/20-I need them to hold to their contract and complete the job, refund me the money or expect a lawsuit.DO NOT HIRE THEM AND SAVE YOURSELF GETTING CHEATED OUT OF YOUR MONEY.

Felix A. Green

00:19 14 May 20

Mable Jones

12:27 13 May 20

Bobby Yates

07:56 06 May 20

Rodney Matlock

07:25 06 May 20

Chris Cruz

00:31 04 May 20

Ben Jasper

00:40 01 May 20

Max A

20:29 20 Apr 20

Jacqueline Caparco

22:27 08 Mar 20

Rakesh Patel

00:57 03 Mar 20

Lauren Pincus

01:13 01 Mar 20

Caryn Vieira

14:51 20 Feb 20

Great company! The team was awesome and helped me with everything I needed. 10/10 recommend.

FASTSIGNS 2199

03:08 20 Feb 20

You guys were great to work with. Thanks so much!

Jocelyn Cullers

16:36 16 Feb 20

Danielle Dominguez

13:50 16 Feb 20

Dru Meskan

23:02 14 Feb 20

Great service, and professional team

Sherri Cannon

23:13 29 Jan 20

I’m still waiting for Mike or Paul to call me back. It’s been 40 days since move. They broke and damaged some items. Mike said someone will call me to handle this but no one calls. I’m tired of reaching out to them with no response. Moved within same apartment complex and they still charged $125. Trip fee. Not happy with their service after the sale. Hope they contact me this week. I’ll have to hire attorney to get my items replaced/ repaired. The movers kept complaining that I needed 3 movers but the receptionist told me to hire 2. I’m not happy that I hired Get Moving.

44th

21:27 27 Jan 20

sillyman tv

01:48 27 Jan 20

Super EASY to work with! No hassle in the slightest.

Nathan Rachinski

04:13 26 Jan 20

Great experience, fantastic service !!

Tal Sneh

18:19 23 Jan 20

I had a very reliable and professional experience with GetMoving, highly recommend!

Frequently asked questions.

Are there any “unexpected” costs?

How much should I tip my movers?

What do I need to do to prepare my appliances for the move?

How do I change my address?

Can the crew members arrange the furniture to my liking in my new home or office?

If I have items that I absolutely need on move day, should I point them out to my movers?

Any questions that we didn’t cover here, feel free to call. 480.706.4567

Hear from our customers how we’re the Scottsdale movers who care.

INTERESTED?
LET'S GET IN TOUCH!

With over 30 years of experience, providing a hassle free service with affordable rates is our mission. Let’s GET MOVING so you can settle into your new home or office with ease

Our Services

Areas We Serve

Contact Us

GET MOVING Home and Office

Frequently asked questions.

Are there any “unexpected” costs?

How much should I tip my movers?

What do I need to do to prepare my appliances for the move?

How do I change my address?

Can the crew members arrange the furniture to my liking in my new home or office?

If I have items that I absolutely need on move day, should I point them out to my movers?

Any questions that we didn’t cover here, feel free to call. 480.706.4567

Hear from our customers how we’re the Scottsdale movers who care.

INTERESTED?LET'S GET IN TOUCH!

With over 30 years of experience, providing a hassle free service with affordable rates is our mission. Let’s GET MOVING so you can settle into your new home or office with ease

Our Services

Areas We Serve

Contact Us

GET MOVING Home and Office

INTERESTED?
LET'S GET IN TOUCH!